Our commitment to customers, vendors, employees and other stakeholders is to mitigate risk, improve performance and stakeholder satisfaction. We will demonstrate this commitment by setting aggressive objectives for Customer Service, Quality, Operational Execution, Financial and Team Performance by measuring, monitoring and acting upon key metrics that support the following objectives:
Provide a Safe Environment
Establish goals, implement initiatives, monitor progress and continually reduce risk.
Improve Product & Process Effectiveness
Establish goals, implement initiatives, monitor progress and continually improve the quality of our products, services and our critical process outputs.