Quality Objective Strategy

Our commitment to customers, vendors, employees and other stakeholders is to mitigate risk, improve performance and stakeholder satisfaction. We will demonstrate this commitment by setting aggressive objectives for Customer Service, Quality, Operational Execution, Financial and Team Performance by measuring, monitoring and acting upon key metrics that support the following objectives:

Provide a Safe Environment

Establish goals, implement initiatives, monitor progress and continually reduce risk.

Improve Product & Process Effectiveness

Establish goals, implement initiatives, monitor progress and continually improve the quality of our products, services and our critical process outputs.

Improve Time Based Execution

Establish goals, implement initiatives, monitor progress and continually improve our time-based performance.

Optimize Profitability

Establish goals, implement initiatives, monitor progress and continually improve financial performance.

Grow Profitable Sales to Provide Security to Our Employees Customers Vendors and their Families and Community (T3)

Establish goals, implement initiatives, monitor progress, continually improve and grow our business.

Manage Cash Flow

Establish goals, implement initiatives, monitor progress and continually improve cash management.

Recognize & Retain High Performing Employees & Teams

Establish goals, implement initiatives, monitor progress and continually improve the effectiveness of our employees & teams.